Our Services
Tube + Tyre Changes
Got a Puncture?
Labour charges are as follows
Commuter Scooters- $70 per tyre
Performance Scooters- $90 per tyre
Prices do not include parts or mobile fees
A performance scooter is classified as any scooter that can travel at speeds greater than 50km per hour
Check our Prices page for more details
Diagnosis and Repairs
Different scooters take different amounts of time to diagnose and repair based on the issue.
Minimum labour fee is $70 plus mobile fees, however if you message through with your Scooters Make, Model and the issue you’re having we’ll be able to provide you with a quote for diagnosis before traveling out.
After the issue has been diagnosed we can give you a quote for repairs, including labour and the cost of parts.
An average repair cost is between $70-$150 in labour, excluding parts.
General Service
$70 per Commuter Scooter
$100 per Performance Scooter
Mobile fees charged separately
A General Service is recommended every 6 months to ensure your scooter is safe, and identify and prevent issues before they become a big problem.
A general service includes-
Tyre pressure adjustment
Brake Alignment
Pads and Rotors check
Firmware Updates (if applicable)
Tightening bolts
Safety Check
Scooter Test
After a service your scooter should ride like it’s brand new
Mobile Fees
Mobile fees apply to all call outs and vary based on location and distance from Heidelberg, Victoria. Generally they amount to around $20 + $10 per 10 minutes of travel time.
Discounts can be applied when the technician has several bookings in the same area, as less time on the road means less cost- we pass those savings on to you, the customer.
As a general rule of thumb-
MONDAY- South East or Eastern suburbs
TUESDAY- Central
THURSDAY- Heidelberg only
FRIDAY- Northern + Western Suburbs
If you would prefer to travel to our technician rather than have them come to you and save on the cost of mobile fees, appointments can be arranged in Heidelberg.
About
our company
Mobile EScooter Mechanic is a small business owned and run by lifelong Melbourne local Will Ackroyd.
Will started working on E Scooters in 2021. In 2022 he joined Scooter Hut as Victoria’s head technician in 2022 up until starting Mobile EScooter Mechanic in November 2024.
Will has repaired about 35 scooters per week over the last two years, and specialises in Segway, Kaabo, Inmotion, Xiaomi, and Apollo, although has experience across all brands and models.
Contact Us
Interested in chatting with our technician? Send through a booking enquiry using the book now button at the head of the page- include as much detail as you can to ensure a smooth experience- the make and model of your scooter, the issue you are experiencing, and the location you’d like the technician to attend.
We’ll get back to you with a call or text message as soon as we can.
For booking related enquiries, contact Bee (reception) between 9:00am-5:00pm Monday, Thursday, and Friday on: 0489239984
For technical enquiries, contact Will (lead electric scooter technician) between 9:00am-5:00pm: Monday, Tuesday, Wednesday, Thursday, and Friday on: 0434201997.
We do not operate on weekends. Public holidays will incur a surcharge.
Please note, we do not have an answering machine service. If you call and do not speak to someone, please make a booking enquiry or send a message.