Heidelberg Workshop Bookings -repairs, custom modifications, tyre changes, brakes and general services

Please note, October-March is considered our "peak season". This means, while we commit to on-the-spot/ same day tyre changes and general servicing, repair jobs, especially large jobs may and/or jobs requiring parts will generally take around 2-3 weeks. If you require replacement parts for a non-mainstream electric scooter brand, parts could take 6 weeks + or not be available in Australia, especially if you purchased the scooter either over a year ago or from Ebay/Alibaba/Ali Express/Costco/Bunnings/Aldi/Anaconda etc.

We generally stock tyres, tubes, and brake components for most popular electric scooter brands. We do not stock parts such as motors, batteries, and accessories. For a custom parts order, please expect a minimum 2 week wait.

Instore bookings can be booked automatically by the customer via our website, and are often available same-day during business hours, Monday-Saturday. Walk-in’s welcome during the week, however as Saturday is our busiest day, we strongly encourage bookings for Saturdays.

MOBILE CALL OUT ENQUIRIES-tyre changes, brakes, and general services ONLY. NO REPAIRS OFF SITE

WE DO NOT DO OFFER REPAIRS OR REPLACEMENTS OTHER THAN TYRES, TUBES, AND BRAKES FOR HOME VISITS.

Mobile call-outs/home visits are strictly for general servicing, tyre changes, and brakes services. For all other repairs and parts replacements, please bring your scooter to our Heidelberg workshop or arrange with us a courier fee for works to be completed at our workshop.

WE WILL NOT RESPOND TO ENQUIRIES THAT HAVE NOT PROVIDED THE MAKE AND MODEL OF SCOOTER AND ADDRESS YOU WOULD LIKE US TO ATTEND.

We strongly recommend for complex jobs to be done instore. Mobile call-outs are designed for simple jobs that can be done on the spot such as a tyre change, brake service, or general service. For repairs or replacements we encourage instore bookings as this can often not be completed on the road.

Please ensure you have checked out our prices page and understand mobile call-out fees before making a booking. To make a mobile call out booking, please fill out the enquiry form and one of our staff will get back to you with a suitable time and date.
Thank you